Shallow Subsidy Case Manager
Company: Minnesota Assistance Council for Veterans
Location: Rochester
Posted on: October 18, 2024
Job Description:
Description: Shallow Subsidy Housing Case
ManagerRochesterDescriptionOrganization Overview:Minnesota
Assistance Council for Veterans (MACV) is a statewide nonprofit
organization with a mission to end Veteran homelessness in
Minnesota. MACV provides comprehensive programs in the areas of
housing, employment, and legal services to support Veterans and
their families throughout Minnesota who are homeless or at risk of
homelessness. MACV operates a budget over $10 million annually and
has a team of over 100 employees throughout Minnesota. The
organization has office locations throughout the state, with
administrative functions centralized within a headquarters office
based in St. Paul.
- More information about the MACV work experience can be found
here:
- More information about MACV's programs and financial
information including recent annual reports, audited financial
statements, and 990 filings can be found here: Position
Overview:The VA Supportive Services for Veteran Families (SSVF)
Shallow Subsidy service provides rental assistance to low-income
Veteran households who are enrolled in SSVF's Rapid Rehousing or
Homeless Prevention projects but remain rent burdened. Under the
Shallow Subsidy service, MACV will provide rental assistance
payments to landlords on behalf of Veteran households along with
traditional SSVF case management services. This position will
provide case management services to Veterans and their families who
are homeless or at risk of becoming homeless and are being served
by the MACV Shallow Subsidy program. Responsibilities will include
conducting client assessments (including financial, personal, and
crisis) to identify issues/barriers and creating a housing
stability plan (HSP) with Veterans to address the needs defined by
the assessment. This position will also help to ensure timely rent
payments to landlords, and proper and complete documentation in
client records. Primary Duties and Responsibilities
- Perform as member of Housing Subsidy team to rapidly address
client needs to address housing barriers creating housing
instability
- Perform intake that includes required documentation for
admission, referral needs, explanation of program and
expectation
- Develop a housing plan with the Veteran/household which
includes short-term and long-term goals with objectives and update
case plan as required
- Provide case management from a harm-reduction and
strength-based model, using Motivational Interviewing to support
client identified goals
- Provide financial assistance in accordance with program
policies and procedures
- Develop a discharge plan with participants addressing permanent
housing stability, economic stability, emotional stability and
self-determination
- Attend supervisory, case conferencing, subsidy team and other
meetings as directed
- Connecting participants to necessary services by coordinating
with other service providers to ensure access, eligibility and
follow-through by participant and provider
- Conduct ongoing evaluations of the participant's progress
through the plan, reassessment and adjustments to plan
- Maintain strong working relationships with community agencies
to provide comprehensive services for participants and to stay
abreast of current trends and resources available.
- Maintain strong working relationships with landlords and
property managers to help ensure ongoing lease compliance
- Work with other program staff to ensure compliance with grant
outcomes
- Work with partner agencies to review eligibility with program
implementation to include monitoring visits and quality
controlRequirements: Key Skills and other Characteristics:
- Strong communication skills to communicate directly with
Veterans and community providers
- Strong problem-solving skills and ability to work under tight
timeline toward crisis resolution for Veterans seeking assistance
in crisis situations
- Experience and capacity with managing information within a
comprehensive client record management systemPreferred Experience:
- College degree or equivalent work experience in relevant field
(social work, human services) preferred.
- Strong verbal and written communication skills along with
strict attention to detail.
- Experience working with individuals who are homeless,
chemically dependent or have a mental illness desired.
- Good presentation skills to small groups.
- Works well on a team but can function independently.
- Veteran, or knowledge of Veteran issues, preferred.
- Knowledge of client tracking systems and database
background.
- Proficiency in Microsoft Word, Outlook, Excel, and
Salesforce.PI0a74f7e499e8-31181-35356859
Keywords: Minnesota Assistance Council for Veterans, Apple Valley , Shallow Subsidy Case Manager, Executive , Rochester, Minnesota
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